CALL US NOW ON 020 3503 0656

HOW IT WORKS

MEET YOUR DEDICATED PA

Someone you will know and trust.

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YOU ARE GIVEN A DEDICATED NUMBER

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CALLS WILL BE ANSWERED IN YOUR COMPANY NAME

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YOU ARE ASSIGNED YOUR DEDICATED PA

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CALLS CAN BE TRANSFERED OR MESSAGES PASSED ON

WE USE THE LATEST TECHNOLOGY

  1. Full Telephone Integration
  2. The active call is displayed in green showing the company name being called, the caller’s number, time since the call started ringing & time spent speaking with the caller
  3. A call on hold is shown in yellow
  4. Speed dials give quick access to common numbers
  5. Old calls displays previous calls handled by this agent
  6. History list shows if this caller rang before, which company(s) they contacted and any messages taken
  7. Clients details are ‘popped0′ into view as call rings
  8. Red text indicating private client details
  9. The local time at the client’s office
  10. The contacts for this client and easy access to other client related information
  11. General notes about the client to assist the agent
  12. Details for the currently selected contact
  13. Configurable Call Action buttons allow you to define the call handling preferences. In this case try to transfer to two numbers on fill in the custom form ‘Widget Order’
  14. List of callers to this contact that the agent should filter or handle with importance
  15. General notes about the contact

The welcome greeting

A list of all your staff and departments

Your opening hours

Your price list

Your address

Your diary (if we are managing it)

Anything else you want your PA to have

NO SETUP FEES. NO CONTRACTS. SAME DAY SETUP.